CUSTOMERS: UPDATE ON COVID-19
As COVID-19 continues to have a dramatic impact across the globe, our top priorities at Ka-Pooch remain the health and safety of the pets you entrust to our care, in addition to the health and well-being of our employees, loved ones, and you, our valued clients.
While we will remain open to care for your pets, the health and safety of our employees is of vital importance.
There is no evidence, at this time, that dogs or other pets can become infected and spread this Coronavirus.
You might have heard of a dog in Hong Kong that has been quarantined after testing a ‘weak positive’. It is likely that this is a result of environmental transmission, given that the dog’s owner is infected. The dog is not infected or showing signs of illness.
But, pets and their belongings may be a source of transmission, if they have come into contact with an infected person, e.g. spread via touching their coat or bedding.
We will increase our already stingent cleaning protocols.
We have required our employees to take extra precautions, and have asked them to err on the side of caution for themselves, including staying at home if they are not well. If you have an upcoming reservation with us, and you are not feeling well, please do not come inside the building, but instead, call ahead to make arrangements.
We understand that many of clients will be working from home for a period of time. During this time, we will continue to operate as normal, and are looking to provide some of our regular enrichment materials for those at home with their pooches. Stay tuned for more info.
Finally, we thank you for your support during this period of uncertainty. While the health of our clients and staff remains top priority, we also hope we can continue to play a role in providing a fun outlet for your pup to let off some steam – even if the humans can’t!